One Year On, American Express Security Hole Still Not Fixed

We have been contacting Amercian Express multiple times to try to get them to fix this security hole. Even after one year they have still done nothing to address it. We don't understand why they are not taking this issue seriously. We are going to be issuing another press release in August alerting consumers that this issue still has not been fixed. You can see a sneak peek of the press release by visiting our news section. You can get there by navigating to the home page, then on the top level navigation click "news."

Don't wait for American Express to solve this problem. You should be proactive and either get a post office box, or put a locking mailbox in front of your house!


I want to take a few minutes and discuss our stainless steel mailbox. We first introduced our stainless steel MailCase last year in November of 2009. It was a big decision for us to offer the mailbox in stainless steel. Premium grade stainless steel is an expensive metal. Also, it is more difficult to work with that normal steel. The reason is because stainless is a lot harder than normal steel. To manufacture the mailboxes, custom tooling must be made. The custom tooling for stainless is quite a bit more expensive than regular tooling. Since stainless is such a hard metal, the tooling must also be very hard.

We decided to go ahead and offer the MailCase in stainless steel, despite the expense of making the extra tooling. We are glad we did. The response to our stainless mailbox has been very positive. There is simply nothing else like it available on the market.

We made a video exclusively for our stainless steel locking mailbox. To learn more, visit MailCase Stainless Steel.

Stainless Steel Mailbox Photos Coming Soon

Hello everybody. I know many of you have been curious about the new Stainless Steel MailCase. Well, we have them in stock now with our new shipment. I'm hoping to have photos of the Stainless Steel mailbox up on the home page by tomorrow or Wednesday.
* Update you can see photos now here

Mailboxes Arriving This Week

For those of you who have been patiently waiting for us to finally be re-stocked on mailboxes, the wait is almost over. We appreciate your patience. I know we have postponed the arrival date of the mailboxes several times. The delays have been as frustrating for us as it has been for you.

As we speak the mailboxes are on their way from Oakland to Salt Lake City by rail. I'm not sure the exact day this week they will arrive in Salt Lake. When they do arrive, it will take a couple of days for us to take them from the rail yard to our warehouse and unload them.

I've been keeping a list of those of you who have called or contacted me that need mailboxes. I will be calling down that list ASAP the end of this week or the beginning of next and getting your mailboxes sent out the same day that I contact you. We will have plenty of mailboxes of all the colors so don't worry, everybody can get the mailbox in the color they want.

Changes to the MailCase website

We would like to thank our regular readers for their patience as we have continued to upgrade our website.

The most important thing to us is your ability to find the information you need quickly and easily. Using a website should be intuitive and easy.

At MailCase, the ease of usability of this website is our number one goal. We feel like we have achieved that goal. From making it easy to view our video on the home page, to a clear and easy navigation to the checkout page you should be able to find what you need.

Furthermore, we have posted our phone number right on the top of every page so if you have any questions or problems, it will be super easy to reach us.

Some recent changes to the website include putting an 'articles' link in the main navigation links at the top of every page. Our research labs will be posting articles there identity theft, mail theft, and locking mailbox issues. Please check back regularly for informative new articles. We also put the 'cart' link and the 'blog' link on the bottom of the page.

Thank you for considering a MailCase Locking Mailbox to secure your mail.

Primer Powder Coat

The best way to increase the rust resistance of a steel outdoor locking mailbox is to use a zinc alloy steel. However, this is more expensive than normal cold rolled steel.

Another method of increasing the rust resistance in your curbside locking mailbox is to use two coats of paint, a primer coat and a powder coat.

Most steel locking mailboxes today on the market do not use a primer coat, they only use a powder coat over a galvanized steel. While the galvanization does provide some rust protection, it can still rust at the cut ends and the welds. If a zinc alloy steel is not used, then the next best thing is to use a high zinc content primer coat before applying the powder coat.

Most outdoor steel fencing (decorative type fencing) uses the double painting method. Most mailbox manufacturers should take a page from the book of the fence makers and do a double coat.

The MailCase solves the problem by using the rust resistant high zinc-steel alloy.

Powder Coat Thickness for lockling mailboxes

When you have a steel locking mailbox that is subjected to outdoor weather extremes, it is critical that the powder coat (see previous post) is of the correct thickness.

There is no way for an average homeowner to tell the thickness of the paint on a locking mailbox. This requires a special electronic tool that can measure the thickness. The thickness is measured in millimeters. The best way for an average homeowner to make sure the powder coat is the correct thickness is to buy a locking mailbox from a trusted source.

What is a powder coat?

If you have a locking mailbox made out of metal, like steel or aluminum, then you will have to have some kind of paint, or coating on the metal to maintain corrosion. Especially if your curbside locked mailbox is made of steel, then for sure you will need it to be painted or coated.

Powder coating is the process of painting the mailbox with a special method. A very fine powder is disbursed inside of an airtight paint booth. The powder is so fine that the particles of the powder hang in the air. The powder is charged with a positive charge. Then the steel item that needs to be painted is give a negative charge and put in the chamber. The powder particles become electrically attracted to the negatively charged steel and they stick to the steel in a uniform way.

Then the steel is backed in a superhot oven and the paint sticks to the surface. It is then removed from the oven then cools and dries. This is how a locking mailbox (and other steel items for that matter) have a beautiful uniform finish.

What is galvanization and how does it help steel locking mailboxes

Galvanization is the process whereby normal steel is electroplated with a high zinc coating on the surface of the steel. This high zinc coating is rust resistant. If you have steel that could be exposed to moisture (like a locking mailbox made of steel) then one of the ways to help it resist rust is to have the steel galvanized.

However, galvanization has several problems when galvanized steel is used to make steel mailboxes. The biggest problem is that wherever the steel is cut, it forms a raw, unprotected edge. Also, if the steel is welded, the galvanization is destroyed at the weld spots. The mailbox is a lot more likely to rust in these places.

Most of the rust that I have seen on steel mailboxes has come from the fact that the metal underneath had the galvanization destroyed due to cutting or rusting.

Types of Steel for Locking Mailboxes

In my previous post I talked about the advantages and disadvantages of having steel as a material for your curbside locking mailbox. As I said before, the chief disadvantage of steel is the fact that it can rust and corrode. Especially if you live in humid environments and by bodies of salt water.

However, even in dry climates, steel can rust very easily. The best thing to keep steel from rusting is to use stainless steel. This is extremely expensive. There are other steel alloys that are less expensive but still have high rust resistance. For example, MailCase uses a zinc-steel alloy on our locking mailboxes. This not only makes the steel stronger, but adds corrosion resistance.

In my next post I'll talk a little bit about coatings and galvanization, and how that helps increase rust resistance.

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